Phone: +34 932 310 811 - surisa@surisa.es

Shipping and Transportation 

You can choose from three shipping options at checkout:

Freight Collect

You collect the order directly, or send your own freight forwarder for pickup in our warehouse in C/Marina127-131 Bajos, 08013 -Barcelona. Our office timetable is as follows:

Monday – Friday 8:00 to 14:00. Please ask for our summer reduced timetable during July & August. IMPORTANT: Be sure the package is prepared prior to pickup. You may pay at collection by cash, or you can opt for one of the payment methods we offer on the website prior to parcel pickup. See payment section for details.

Freight Charges Included in Invoice

We will ship the material, freight prepaid through our forwarder. We will Invoice you the shipping expenses. Our agency may take between 24 and 48 hours to deliver, depending on the destination. The material is prepared and sent once we have received the receipt of your payment. See payment section for details.

COD (Cash on Delivery)

If you choose COD shipment, we will send the item/s once we have confirmed this delivery method with the client. Upon the reception of the parcel, the client must pay the invoice amount plus both the cost of the “cash on delivery” (approximately 5% of the total invoice amount) and the shipping costs.

Delivery Time

The delivery time for an item that is in stock is between 24-48 hours, depending on destination, always from receipt of your payment.

Should the item is not on our stock or the product is only made on order (special production), we willinform you promptly of the delivery time, which it can be between 1 and 5 weeks depending on the item.